Columnist Articles

Fri, 05/04/2018 - 03:38
Economies and businesses need to out-think and outlearn the competition, by embedding learning in every process and empowering people with all forms of digital intelligence. This learning and digital intelligence should focus on the conversations that enable the business to exist, recognising that conversational data spans across all facets of corporate memory in both structured and unstructured forms. With this kind of reshaped data culture and focus, intelligence harnessed from conversational data through cognitive technologies can help lower costs, lower risk and increase value.
Wed, 03/21/2018 - 02:51


By Setrag Khoshafian, Ph.D   |  March 7, 2018
Dr. Khoshafian is Pegasystems' Chief Evangelist, IoT strategist, and strategic BPM (digital processes) technology leader

Sat, 02/10/2018 - 05:15
By Setrag Khoshafian, Ph.D ~ Digitization is having a remarkable impact on all industry sectors. Manufacturing in particular is in the midst of a major digital transformation shift often characterized as Industrie 4.0 (aka Industry 4.0 or Smart Manufacturing (especially in the US)). 
Thu, 01/04/2018 - 11:32


By Setrag Khoshafian, Ph.D   |  January 4, 2018
Dr. Khoshafian is Pegasystems' Chief Evangelist, IoT strategist, and strategic BPM (digital processes) technology leader

Thu, 10/26/2017 - 04:53
By Setrag Khoshafian, Ph.D ~ The increasingly fast paced and competitive landscape of products and services have necessitated innovative approaches for managing logistics and supply chain. Logistics pertains to distribution and organization of products within an organization.
Fri, 10/06/2017 - 10:58
By Manoj Saxena ~ Artificial Intelligence (AI) is rapidly expanding and affecting every aspect of our daily lives. We have no doubt come a good distance on what is indeed a very long AI road...
Fri, 06/16/2017 - 08:19
By Setrag Khoshafian, Ph.D. ~ In Part I of “AI Driving Digital Customer Engagement” we focused on the “Insight” part of the insight to action dynamics. In Part II we focus on the “Action” part. We’ll cover digitization of value streams and the digital transformation through AI-Assisted Work.