Nathaniel Palmer, columnist, is a best-selling author, speaker, practitioner, and is rated the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research. Nathaniel has been the Chief Architect for large-scale and complex projects involving investments of $200 million or more. He is the Editor-in-Chief of BPM.com, as well as the Executive Director of the Workflow Management Coalition, and VP and CTO of BPM, Inc. Previously Nathaniel had been the BPM Practice Director of SRA International, Director, Business Consulting for Perot Systems Corp., and he spent a decade with Delphi Group serving as VP and CTO.
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