Setrag Khoshafian

Digital Transformation of Supply Chain through IoT, Analytics and Automation

By Setrag Khoshafian, Ph.D ~ The increasingly fast paced and competitive landscape of products and services have necessitated innovative approaches for managing logistics and supply chain. Logistics pertains to distribution and organization of products within an organization.

AI Driving Digital Customer Engagement: Part II

By Setrag Khoshafian, Ph.D. ~ In Part I of “AI Driving Digital Customer Engagement” we focused on the “Insight” part of the insight to action dynamics. In Part II we focus on the “Action” part. We’ll cover digitization of value streams and the digital transformation through AI-Assisted Work.

AI Driving Digital Customer Engagement: Part I

By Setrag Khoshafian, Ph.D. ~ There’s no doubt about it: Digital Technology has become an indispensable tool for driving customer engagement. For many companies, effective digital solutions are the foundation on which positive B2C, B2B, and B2B2C relationships are built.
Subscribe to Setrag Khoshafian