By Nathaniel Palmer ~ Having intelligent conversations today rarely happens on the phone. Here we are in 2017, the 10th anniversary of the iPhone, and with it the single greatest step towards digital disruption. Yet nobody calls any more, and for some, not even our mothers.
By Tom Davenport ~ Some cognitive technology vendors and customers are moving past the “science project” phase and using artificial intelligence (AI) to transform business processes. Now is the time for businesses to consider the areas suitable for AI and how they can help transform key processes.