Industry 4.0

Transforming the Customer Relationship Culture in Manufacturing

Transforming the Customer Relationship Culture in Manufacturing

By Setrag Khoshafian, Ph.D ~ Digitization is having a remarkable impact on all industry sectors. Manufacturing in particular is in the midst of a major digital transformation shift often characterized as Industrie 4.0 (aka Industry 4.0 or Smart Manufacturing (especially in the US)). 
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