Tom Davenport

Get Cognitive Now!

By Tom Davenport ~ Three decades in the past, companies were wrestling with the implementation of enterprise-wide transaction systems. Two decades ago, many organizations were anxious to develop electronic commerce capabilities. A decade ago, most firms were just beginning to think about how to embrace advanced analytics for better decision-making. Today..

Time to move: From Interest to adoption of cognitive technology

By Tom Davenport and Paul Roma ~ When it comes to adoption of cognitive technology, some of the leading companies are progressing rapidly from the pilot project phase to the production application phase. Those on the sidelines would do well to move from interest to adoption of this impressive group of technologies.

Cognitive technologies all set to transform business processes

By Tom Davenport ~ Some cognitive technology vendors and customers are moving past the “science project” phase and using artificial intelligence (AI) to transform business processes. Now is the time for businesses to consider the areas suitable for AI and how they can help transform key processes.

7 Ways to Introduce AI into Your Organization

I’m teaching a new course this semester on cognitive technologies (AKA artificial intelligence) to Babson MBAs. Many of them are new to this set of technologies, and seeing the topic through my students’ eyes has made me realize how overwhelming it can be. There are so many different types of AI, each requiring some technical knowledge to fully grasp, that newcomers to the field often have difficulty figuring out how to jump in.

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