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By Calum Chace | September 5, 2018
Powerful new technologies can produce great benefits, but they can often produce great harm. Artificial intelligence is no exception. People have numerous concerns about AI, including privacy, transparency, security, bias, inequality, isolation, oligopoly, and killer robots. One which perhaps gets less attention than it deserves is algocracy.
By Alan Trefler | September 1, 2018
Alan Trefler is Founder and CEO of Pegasystems, and a visionary and expert in the field of customer relations for over 30 years