Video: Streamlining knowledge processes through cognitive automation

Video: Streamlining knowledge processes through cognitive automation

Source: Deloitte


Beyond the human brain

Humans have long sought ways to expand the capabilities of the human brain. By bringing together a variety of artificial intelligence (AI), robotics process automation, and emerging capabilities, cognitive automation enables organizations to emulate and enhance the strength of the human mind. Combined with advances in data and analytics, cognitive automation holds the potential to reshape businesses and even entire industries.​

Cognitive automation: Efficiency at the speed of thought

A century ago ford automated the manufacturing process. Since then automation has been used to build anything that requires repetitive manual tasks. Automating these mechanical process allows people to concentrate on more complex and creative tasks that machines can’t handle. Many of today’s organizations seek innovative options that streamline tasks and increase efficiency across the business, in all departments. Technologies like cognitive automation and AI are creating new efficiencies and improving quality. By implementing robotic or cognitive automation, human tasks and judgment can be replicated at rapid speeds and considerable scale.

With ongoing growth in data, scale, and available technologies, businesses are turning to robotic or cognitive automation to help improve quality, scale, and speed of processes, leading to a more robust bottom line. Learn how one financial services organization used cognitive automation to increase profitability and reduce risk–then applied the solution to other areas of the business for exponential value.

Watch how organizations in financial services and healthcare can use cognitive automation to increase profitability and reduce risks. Cognitive automation is at the forefront of innovation that began over a century ago and it leads a new wave of technology to address the future.

Deloitte Cognitive Automation Banking (View Video)

Deloitte Cognitive Automation Life Sciences (View Video)

What’s the value of replicating human thought?

Organizations can realize costs savings through the effective use of cognitive and robotic process automation. Other potential benefits—from improved flexibility to higher employee morale—can extend the value of cognitive automation:

  • Decreased cycle times and improved throughput: Software robots are designed to perform tasks faster than a person can and do not require sleep, making 24x7 operations possible.
  • Flexibility and scalability: Once a process has been defined as a series of instructions that a software robot can execute, it can be scheduled for a particular time, and as many robots as required can be quickly deployed to perform it.
  • Improved accuracy: Robots are programmed to follow rules and do not make typos.
  • Improved employee morale: The tasks and processes most suitable for automation are typically the most onerous and least enjoyed by employees. Employees relieved of these tasks can focus on more important and rewarding work.
  • Detailed data capture: The tasks performed by machines can be monitored and recorded at every step, producing valuable data and an audit trail that can support further process improvement and help with regulatory compliance.

Learn what some business leaders are achieving with robotic and cognitive automation in a business leader’s guide to process automation.​

Read this article on the Deloitte Analytics website:
Streamlining knowledge processes through cognitive automation
Beyond the human brain