Nathaniel Palmer, columnist, is a best-selling author, speaker, practitioner, and is rated the #1 Most Influential Thought Leader in Business Process Management (BPM) by independent research. Nathaniel has the led the design for some of the industry’s largest-scale and most complex process automation and digital transformation initiatives, involving investments of $500 million or more. Today he is Director, Business Architecture for Serco, Inc. as well as the Executive Director of the Workflow Management Coalition (since 2006). Previously he had been the BPM Practice Director of SRA International, and prior to that Director, Business Consulting for Perot Systems Corp, as well as spent over a decade with Delphi Group serving as Vice President and CTO.
Nathaniel frequently tops the lists of the most recognized names in his field, and was the first individual named as Laureate in Workflow. He is a regular speaker at leading forums and industry user groups, and has authored or co-authored over a dozen books on process automation and digital transformation including “BPM Anywhere” (2016), “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (2011), “Mastering the Unpredictable” (2008) which reached #2 on the Amazon.com Best Seller’s List, “Excellence in Practice (2007), “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001).