Pegasystems

Pegasystems
Company Phone:
Company Address:
Pega Headquarters
One Rogers Street
Cambridge, MA 02142
Company Purpose:
Pegasystems is the leader in cloud software for customer engagement and operational excellence.
About:

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

(NASDAQ: PEGA)


Pega’s adaptive, cloud-architected software – built on the unified Pega Platform – empowers people to rapidly deploy, and easily extend applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and Digital Process Automation, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

Our Global 3000 customers rely on Pegasystems dynamic solutions and strategic applications to drive excellence in their sales, marketing, customer service, and operations.


Introducing Pega Infinity..
Image credit: CogWorld
June 4, 2018, PegaWorld: Kerim Akgonul, Sr. VP, Products at Pegasystems introduces Pega Infinity - to go from digital chaos to digital transformation with customer engagement and digital process automation in one unified portfolio on a no-code platform.

Salesforce alternative

Real AI. Real Results. Pega’s artificial intelligence has transformed customer engagement. Our proven real-time AI touches hundreds of millions of customers across hundreds of leading brands, and has driven billions of dollars of business value. We’re happy to see other vendors jump on the AI bandwagon. Unfortunately, many are scrambling to cobble together AI stories – hoping you don’t look under the covers. Don’t be taken by cuddly cartoons and executive tall-tales that promise AI futures – yet to be fully released – much less integrated.Choose real AI. Proven AI. Transparent AI. From Pega. And get real results.


Pegasystems Founder Explains Why He Has One of the Hottest Tech Stocks Around

Pegasystems founder and CEO Alan Trefler talks with TheStreet about his red-hot stock price and outlook for the tech industry.

Shares of the tech hardware and services provider have skyrocketed 28% this year, dusting the 5% gain for the Nasdaq Composite . Pegasystems founder and CEO Alan Trefler tells TheStreet the market is rewarding the company for being in the right place, at the right now. For example, the company -- which Trefler founded in 1983 -- is a player in artificial intelligence that helps improve the workflow of businesses.

Trefler also discussed the need for tech companies to protect customer data and how cyber threats remain a real issue. 

Competitive Advantage:
UNIFIED PLATFORM
Pega delivers industry-leading case management, BPM, robotic automation, AI, and decisioning in a single engine.
Summary of Best Use Cases:

View: About our customers' success (case studies)


What Consumers Really Think About AI: A Global Study


SELECT PEGA CONTENT 


DevOps for the business user

https://www.pega.com/insights/articles/devops-business-user

To improve customer loyalty, close the gap between Marketing & Sales

https://www.pega.com/insights/articles/improve-customer-loyalty-close-gap-between-marketing-sales

Tournament Time: Analytics is the answer

https://www.pega.com/insights/articles/tournament-time-analytics-answer

Marketers: Are you pushing products or connecting conversations?

https://www.pega.com/insights/articles/marketers-are-you-pushing-products-or-connecting-conversations

The impact of RPA on customer-facing jobs

https://www.pega.com/insights/articles/impact-rpa-customer-facing-jobs

How to bridge the digital claims gap

https://www.pega.com/insights/articles/how-bridge-digital-claims-gap

The digital shift to customer-centric engagement

https://www.pega.com/insights/articles/digital-shift-customer-centric-engagement

Closing the global skills gap

https://www.pega.com/insights/articles/closing-global-skills-gap

Automation-human partnerships: CX ecosystems of the future

https://www.pega.com/insights/articles/automation-human-partnerships-cx-ecosystems-future

AI is here. Are you ready for disruption?

https://www.pega.com/insights/articles/ai-here-are-you-ready-disruption

The Highlander principle of marketing: One customer brain

https://www.pega.com/insights/articles/highlander-principle-marketing-one-customer-brain

Banks: Don’t be a Scrooge with personalized outreach

https://www.pega.com/insights/articles/banks-dont-be-scrooge-personalized-outreach

Setting attainable goals for AI in customer service

https://www.pega.com/insights/articles/setting-attainable-goals-ai-customer-service

The critical nature of customer relevance

https://www.pega.com/insights/articles/critical-nature-customer-relevance

If you wait until they call, it’s already too late: The need for pro-active customer retention

https://www.pega.com/insights/articles/if-you-wait-until-they-call-its-already-too-late-need-pro-active-customer

Transform your agent experience by giving them a personal robot

https://www.pega.com/insights/articles/transform-your-agent-experience-giving-them-personal-robot

Considerations when planning an automation program

https://www.pega.com/insights/articles/considerations-when-planning-automation-program

Automation versus RPA: The robot wars

https://www.pega.com/insights/articles/automation-versus-rpa-robot-wars

The reboot of sales force automation

https://www.pega.com/insights/articles/reboot-sales-force-automation

Transparent AI: How business leaders can tackle biases & black boxes

https://www.pega.com/insights/articles/transparent-ai-how-business-leaders-can-tackle-biases-black-boxes

Choosing between opaque AI and Transparent AI

https://www.pega.com/insights/articles/choosing-between-opaque-ai-and-transparent-ai

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