1 year 4 months ago
By Setrag Khoshafian, Ph.D   |  January 4, 2018Dr. Khoshafian is Pegasystems' Chief Evangelist, IoT strategist, and strategic BPM (digital processes) technology leader In the past few years we witnessed a pervasive emphasis on Digital Transformation (DX). Digitization continued to be a top priority. Each year there are predictions on various digital technologies that will impact DX. Examples for 2018 include IoT Predictions, top predictions on DX itself, and Customer Experience predictions – to name a few…