CASE STUDY By Jim Sinur | September 26, 2018Jim is a VP and Research Fellow at Aragon Research. A distinguished thought leader, Jim covers digital and AI transformation+, and spent 20 years at Gartner where he was critical in creating the first Hype Cycle and Maturity Model. Typically organizations want to have digital goals in mind, so that they think globally and act locally. Sometimes opportunistic approaches can lead to digital progress following an educated hunch. This is what Michael Kempe, COO…
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A new global study reveals that while consumers are optimistic about the benefits of Artificial Intelligence (AI), they also express fear and confusion about how businesses use AI to engage them today.