1 year ago
By Alan Trefler  |  May 21, 2018Alan Trefler is Founder and CEO of Pegasystems, and a visionary and expert in the field of customer relations for over 30 years The industry is abuzz about artificial intelligence, or AI, and specifically the intersection of AI and CRM technologies. Take the buzzwords away, however, and this is about using smart systems to better engage customers and to make it easier for people to get their work done. That is something I’ve been involved with since the early 80s.  In fact…

1 year 3 months ago
  Case Study: Mt High Resort Case Study | Source: Treeline Interactive Web Design and Development Mt High approached us to design and develop an innovative interactive web site that kept users engaged and provided all the details their riders needs. This means we integrate with various 3rd party services to provide weather, snow conditions, and lift/trail status. CRM We were able to leverage the power of the RFID enabled ski passes to fully track skier days and runs automatically. But if that wasn't…