2 years 4 months ago
By David Schatsky, Craig Muraskin, Kaushik Iyengar  |  Source: Deloitte Bots can automate routine tasks and eliminate inefficiency, but what about higher-order work requiring judgment and perception? Developers are incorporating cognitive technologies, including machine learning and speech recognition, into robotic process automation—and giving bots new power. Companies are increasingly using software robots to perform routine business processes by mimicking the ways in which people interact with…

2 years 4 months ago
Source: Deloitte Anupam Narula, David Schatsky, Ben Stiller, Robert Libbey June 3, 2015 The time could be ripe for consumers and consumer products companies to embrace cognitive technologies, which can offer companies ways to deliver benefits to consumers to a greater degree than previously possible. Introduction Isabella was skeptical. Date night with her husband—the first in a long time—was four days away, and with the kids, dog, house, and a job, she had zero time to make it to the makeup counter…