9 months 2 weeks ago
By Alan Trefler  |  December 7, 2018  |  Source: CogWorld on FORBESAlan Trefler is a visionary leader, technology change-agent, innovative philanthropist, and trusted advisor to global business executives. Alan founded Pegasystems in 1983. "What’s the right way to implement RPA? Instead of trying to build a program around staff reduction and thinking about how to achieve 100 percent automation to replace a handful of FTEs, focus on some level of basic task automation for every staff member. Then focus on…