Pegasystems

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Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.


Pega’s adaptive, cloud-architected software – built on the unified Pega Platform – empowers people to rapidly deploy, and easily extend applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and Digital Process Automation, powered by advanced artificial intelligence and robotic automation.

Our Global 3000 customers rely on Pegasystems dynamic solutions and strategic applications to drive excellence in their sales, marketing, customer service, and operations.


Salesforce alternative

Real AI. Real Results. Pega’s artificial intelligence has transformed customer engagement. Our proven real-time AI touches hundreds of millions of customers across hundreds of leading brands, and has driven billions of dollars of business value. We’re happy to see other vendors jump on the AI bandwagon. Unfortunately, many are scrambling to cobble together AI stories – hoping you don’t look under the covers. Don’t be taken by cuddly cartoons and executive tall-tales that promise AI futures – yet to be fully released – much less integrated.Choose real AI. Proven AI. Transparent AI. From Pega. And get real results.


Video: Alan Trefler talks with TheStreet..

Pegasystems Founder Explains Why He Has One of the Hottest Tech Stocks Around

Pegasystems founder and CEO Alan Trefler talks with TheStreet about his red-hot stock price and outlook for the tech industry.

Shares of the tech hardware and services provider have skyrocketed 28% this year, dusting the 5% gain for the Nasdaq Composite . Pegasystems founder and CEO Alan Trefler tells TheStreet the market is rewarding the company for being in the right place, at the right now. For example, the company -- which Trefler founded in 1983 -- is a player in artificial intelligence that helps improve the workflow of businesses.

Trefler also discussed the need for tech companies to protect customer data and how cyber threats remain a real issue. 

List Includes

Wed, 06/06/2018 - 03:55
By Alan Trefler  |  June 5, 2018Alan Trefler is Founder and CEO of Pegasystems, and a visionary and expert in the field of customer relations for over 30 years It’s estimated that nearly 6.5 million smart speakers like Amazon Echo and Google Home were sold in France, Germany, and the U.K. in 2017, and that more than 47 million adults in the U.S. now have access to one. Consumers are spending time – and money – engaging with organizations through smart devices. So, it’s not surprising that, in an effort to…
Mon, 05/21/2018 - 04:22
By Alan Trefler  |  May 21, 2018Alan Trefler is Founder and CEO of Pegasystems, and a visionary and expert in the field of customer relations for over 30 years The industry is abuzz about artificial intelligence, or AI, and specifically the intersection of AI and CRM technologies. Take the buzzwords away, however, and this is about using smart systems to better engage customers and to make it easier for people to get their work done. That is something I’ve been involved with since the early 80s.  In fact…
Fri, 05/25/2018 - 11:10
By Rob Walker  |  May 25, 2018Guest Columnist Dr. Rob Walker is VP Decision Management & Analytics at Pegasystems AI has reached the place in its evolution where it’s very useful without being costly. Once any new technology achieves this point, a call goes out in the industry for the creation of a managed approach to using it. AI is no different. Now that it’s used in machine learning, decisioning, and personalization, developers need tools to control its use. Quite simply, if you’re going to rely on…
Sun, 09/02/2018 - 03:56
By Alan Trefler  |  September 1, 2018 Alan Trefler is Founder and CEO of Pegasystems, and a visionary and expert in the field of customer relations for over 30 years--> I’ve been thinking about the feedback we’ve received from those who attended last month’s PegaWorld conference in Las Vegas. Nearly 5,000 attendees spent three days listening to success stories from companies like Aflac, Genworth Financial, and Liberty Global, learning about our newest technology solutions, and…
Thu, 08/23/2018 - 01:39
CASE STUDY By Jim Sinur  |  September 26, 2018Jim is a VP and Research Fellow at Aragon Research. A distinguished thought leader, Jim covers digital and AI transformation+, and spent 20 years at Gartner where he was critical in creating the first Hype Cycle and Maturity Model. Typically organizations want to have digital goals in mind, so that they think globally and act locally. Sometimes opportunistic approaches can lead to digital progress following an educated hunch. This is what Michael Kempe, COO…
Wed, 05/23/2018 - 06:46
In his PegaWorld 2017 keynote, Dr. Rob Walker, Pegasystems VP of Decision Management and Analytics discusses both the potential and risks of Artificial Intelligence.
Fri, 11/09/2018 - 06:15
A new global study reveals that while consumers are optimistic about the benefits of Artificial Intelligence (AI), they also express fear and confusion about how businesses use AI to engage them today.