1 year 1 month ago
By Kathleen Walch  |  August 20, 2018Kathleen Walch is Co-Founder and Senior Analyst at Cognilytica If you’ve been following coverage of artificial intelligence (AI) in the news, you might have noticed that industries ranging from pharmaceutical to banking to insurance to real estate are being impacted by the range of machine learning and AI technologies that can broadly be called cognitive technologies. These cognitive technologies change how businesses approach their customers and manage their…

1 year 2 months ago
By Ron Schmelzer  |  June 21, 2018Columnist Ron Schmelzer is Senior Analyst and Founder at Cognilytica The recent demonstration of Google Duplex by CEO Sundar Pichai has grabbed the world's attention. The demo shows a pre-recorded, and supposedly realtime, interaction between an experimental Google voice assistant, called Google Duplex, interacting with a receptionist at a hair salon and having a back-and-forth conversation to book an appointment. Other demos linked on the Google Duplex blog page show…

1 year 3 months ago
By Ron Schmelzer  |  May 25, 2018Columnist Ron Schmelzer is Senior Analyst and Founder at Cognilytica Ever since the launch of Amazon’s Echo device in 2014, its seems that every month brings a new development in dedicated devices that process voice commands and perform actions. However, what exactly are these devices? The popular media calls them “smart speakers” or “voice assistants” or “intelligent personal assistants”, but these words describe very different concepts. A smart speaker conjures up a…