Over three decades ago – in 1988 – Phil S. Ensor coined the phrase, "functional silo syndrome” to describe a top down managed organization with vertical departmental silos, characterized by “mistrust” and a lack of cooperation. The negative and destructive impact of “silo” thinking has been known for some time. Yet, while most executives recognize the importance of breaking down silos – they struggle to make it happen.
There’s so much at stake, yet companies continue to struggle with digital transformation. A recent BCG study found that most digital transformations fail, and only 30% of transformations met or exceeded their target value and resulted in sustainable change. This should not come as a total surprise. Back in 1995, Dr. John Kotter…
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