Posts tagged Digital Transformation
10. Competency Centers: Digital Transformation Debts post-Covid-19

The post-Covid-19 world is becoming increasingly decentralized and connected. The disruptions are accelerating. This is the last of the 10-part series on Digital Transformation Debt post-Covid-19. It is the fitting conclusion for enterprises that face the transformational challenges of Covid-19. We started the 10-part series on Digital Transformation Debt post-Covid-19 era with Culture – the most critical dimension. We end in this part with Competency Centers. In some ways, those are the parentheses: all the other parts fit in between these two. The Culture sets the tone and direction. The Competency Center governs the best practices. It is time to alleviate the Digital Transformation Debts and start the journey!
#competencycenter #coe #centerofexcellence

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Succeed with Digital Transformation by Breaking Down Silos

Over three decades ago – in 1988 – Phil S. Ensor coined the phrase, "functional silo syndrome” to describe a top down managed organization with vertical departmental silos, characterized by “mistrust and a lack of cooperation. The negative and destructive impact of “silo” thinking has been known for some time. Yet, while most executives recognize the importance of breaking down silos – they struggle to make it happen.


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9. Blockchain Decentralization: Digital Transformation Debts post-Covid-19

Part 9 of the ten-part series on Digital Transformation Debt expands upon the post-Covid-19 Decentralized World's emergence. Decentralization is achieved through Blockchains and Blockchain solutions. All the Bitcoin transactions are recorded in the distributed, replicated, and decentralized Blockchain of Bitcoin. There is not one single "Blockchain." There are many Blockchains and in different categories. Ethereum, for instance, has its Blockchain. Variants of Bitcoin, which have "forked" for various reasons, have their Blockchain.

Blockchain is the enabler of the Decentralization trend. This article covers the Blockchain applications, trends, and architecture - especially in the post-Covid-19 era for digital transformation.

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7. Customer Experience Optimization: Digital Transformation Debts post-Covid-19

This article is the seventh part of a ten-part series on Digital Transformation Debt, post-Covid-19. Part 7 focuses on the most impactful and relevant trend for an essential focus of Digital Transformation: the customer. The customer in the digital era is always connected, tech-savvy, and has high expectations. Customer Experience (CX) Optimization is a critical dimension, especially in the Covid-19 era. CX can be realized through leveraging AI, innovative design, and Automation. DX transformation elucidates the need to shift from bulk marketing, siloed organizations, and ad-hoc experiences to digitally transformed 1:1 connected customer engagements. The combination of AI with digitized end-to-end value streams on behalf of the customer creates this experience through extreme Personalization that leads to concrete business results, such as improvements in Net Promoter Scores (NPS).

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5. Citizen Data Scientist: Digital Transformation Debts post-Covid-19

This article is the fifth part of a ten-part series on Digital Transformation Debt, post-Covid-19. Due to Covid-19, organizations need to be agile and responsive. They need to understand trends and predict actions leveraging enterprise, sensor, customer, and partner Data. The dream of a Citizen Data Scientist spanning Automation and self-service with drag and drop intuitive productivity tools are slowly becoming a reality.

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Blockchain for Organizational Culture: Part II

Decentralization and its impact on organizations as well as business transactions came through loud and clear throughout the conference. Examples of pragmatic applications with disintermediated interactions spanned healthcare, financial services, sports, education, government, non-profit, beauty, industrial applications and many more. A number of presenters emphasized the new era of decentralization with an ideology that empowers communities vs. centralized greedy brokers.

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Blockchain for Organizational Culture: Part I

The impact on Organizational Culture is one of the most fascinating realities of the digital era. Digital technologies, including Blockchain, are just enablers of cultural trends that are transforming all demographics at an accelerated rate. Culture is always more important and impactful than pure digital technologies, as impressive as the latter are. The potential cultural impacts on individuals as well as organizations are tremendous. In order to succeed and innovate with digitization, transformation best practices should challenge long established cultural norms.

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