The track record for transformations has been disappointing for over three decades. In 1995, Dr. John Kotter found that only 30% of transformations succeeded and it’s been pretty much that way in survey after survey ever since. A recent McKinsey survey found that digital transformations may be even more challenging.
Read MoreRobotic Process Automation (RPA). It’s a hot topic among the C-Suite. Where to implement. How to implement. How many headcounts can be saved through robotic implementations? Business leaders want robots – powered by AI – to drive automation into every mundane task people now do … but there’s a lot of misinformation and misunderstanding about what bots can and can’t do for an organization.
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