AI is as good as the data gets, and it is as critical as the problem it's solving. Most solutions for content moderation on platforms today are based on Keywords -- looking for specific words by exact match within a single message. Yet, if you’re on a dating app where messages are typically personal and intimate, how would you determine a message is a flirting text versus a sexual assault? Or, on a freelancing marketplace, how would you take right action over platform circumvention between a genuine contract offer after repeating transactions versus true bad actors trying to go offline to avoid platform fees?
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