Posts in Mohammad Hossein Jarrahi
Skill Atrophy: Frictionless AI and Cognitive Debt

As the common logic goes, a smooth road can make you sleepy. A bumpy road keeps you alert. Organizations are increasingly deploying AI to automate discrete activities and sub-processes. Examples are AI copilots that draft, summarize, and decide, and increasingly, AI agents that execute multi-step work with minimal human input. The cumulative logic is irresistible: less friction at each step means faster throughput and higher productivity for all. 

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