Just a few decades ago shopping was done by physically going into retail stores or shopping through mail order magazines. Then, the shopping experience was revolutionized with the internet, and always connected mobile phones. Artificial Intelligence is now making significant changes in the way people buy and sell online, from creating more personalized experiences to targeted marketing, crafting tailored messages to be delivered at the right time and through the right channel or AI enabled chatbots to interact with customers at any time of the day.
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