Leveraging Process Management and Knowledge Management for AI

Few companies deliberately integrate process management and knowledge management practices when deploying AI. Process management (PM) and knowledge management (KM) typically reside in separate silos where process often sits in operations with an emphasis on Lean Six Sigma and knowledge management often rests in HR. Meanwhile, AI initiatives are regularly led by data/IT teams. Major opportunities are missed as these three initiatives are rarely integrated.

Andrew SpanyiAndrew SpanyiJune 8, 2026AI, BPM, KM

How low-code platforms can aid intelligent business process management

The potential for low-code/no-code platforms is enormous. Low-code increases the productivity of IT developers — sometimes by several orders of magnitude. And no-code empowers experts and subject matter experts primarily on the business or operations side (as opposed to IT) to become “citizen developers.” But as I explained in a previous article, low-code and no-code platforms are not a panacea; they face challenges.

Setrag KhoshafianSetrag KhoshafianApril 18, 2022low code, enterprise, BPM, digital transformation, workflow, iBPM

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