Most organizations today use artificial intelligence (AI) primarily for isolated productivity tasks. Employees ask models to summarize reports, draft emails, generate presentations, analyze spreadsheets, or answer questions. These applications create measurable gains, but they often automate only fragments of a larger operational process.
Read MoreThe potential for low-code/no-code platforms is enormous. Low-code increases the productivity of IT developers — sometimes by several orders of magnitude. And no-code empowers experts and subject matter experts primarily on the business or operations side (as opposed to IT) to become “citizen developers.” But as I explained in a previous article, low-code and no-code platforms are not a panacea; they face challenges.
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