Intelligent automation depends on these 4 cornerstones

There has been more than a modicum of buzz around what IDC calls intelligent process automation and what Gartner calls hyperautomation. In both cases, these terms refer to the integrated deployment of digital technologies such as robotic process automation (RPA), intelligent business process management suites (iBPMS), artificial intelligence, process mining, etc. Integrating digital technologies is far from a new concept. MIT and Deloitte advocated this approach back in the day when everyone was focused on social, mobile, analytics, and cloud (SMAC).

Andrew SpanyiAndrew SpanyiApril 13, 2022intelligent automation, sequence, collaboration, scope, mindsetComment

Mitigating the risks of Intelligent Automation: Bias, worker displacement and more

Intelligent automation offers much promise to companies to drive efficiencies but it is not the panacea. By adopting a responsible framework for the deployment of such systems, companies can ensure that they are not inadvertently causing individual or societal or indeed economic harm to their business.

Phaedra BoinodirisPhaedra BoinodirisOctober 14, 2020intelligent automation, bias, worker displacement, forensic technology, governance, ethicsComment

Editorial